Google Drive is the recommended storage solution for documents and files associated with day to day Smith work. It is easily accessible via the web to anyone with a Smith account and includes a suite of office applications. If you and your team have a need that requires the use of non-Google applications, like Microsoft Word, Excel, and Adobe PDFs, you can still use Google Drive to store and access those documents through the Google Drive for Desktop application.
Google Drive for desktop allows you to:
Store your files in Google Drive folders that are accessed on your computer through Windows File Explorer or macOS Finder.
Open your documents in their original format and application, such as Microsoft Word or Adobe Acrobat (no need to convert to a Google sheet or doc).
Collaborate on Microsoft Office suite files.
All team members can access the same document in a shared folder without needing to download and upload it to the cloud or share it via email repeatedly.
Real time presence for Office means you can see when others are in the same document.
Follow these instructions to download Google Drive for Desktop:
IMPORTANT: You’ll need to set up and manage permissions for Google Drive folders - including Shared Drives - from your web browser, the way you typically do. You won’t be able to manage Drive folder permissions or share files from the Google Drive for desktop app. See Google Drive for more details. Once your drives and folders are set up and shared and Drive for Desktop is installed, you can begin working with your files.
Google Drive appears and functions just like other local computer drives you are familiar with:
Windows:
Open File Explorer, then select Google Drive (G):
MacOS:
From your Dock, select the Finder icon, then select Google Drive under Locations.
Similar to local files listed in Explore or Finder, files that display under Google My Drive and Shared drives areas are available for browsing and opening. Any new files or folders you create in Drive (via the web browser) or Drive for desktop sync and appear on all your devices. (For more about how to use Google My Drive and Shared drives, see Google Drive.)
It is not possible to see any files outside of your My Drive and Shared Drive areas that have been shared with you by others - those are only available when accessing Google Drive through your web browser, typically listed under “Shared with me”.
Open existing files from either the application or by navigating to the Google Drive (also G drive on Windows) on your computer. Files selected and opened will open in their native format (as configured on your system).
For example in this folder shown below, in My Drive, we see a Google sheet, an Excel spreadsheet, and two PDFs. The tiny cloud icon indicates that they are all stored in Google Drive. Selecting the Excel sheet will open that file in Excel, while selecting the Google sheet will open the file in a web browser. PDFs will open in Adobe.
When saving a newly created Word, Excel, or other documents to Google Drive, save the file as you normally would from the application, navigating to the Google Drive area and desired subfolder. When you finish saving the file, it will now be in the selected Google Drive folder, accessible from both your desktop and Google drive on the web. Using this method, there is no need to upload the file to the Google Drive folder; it is already there.
You can also create a new Drive folder when saving. You will need to have the appropriate permissions for the Drive folders for saving new files and creating new folders. If you are not seeing My Drive and Shared Drives, check to see if you have hidden (or collapsed) your folders.
You may need to open the Google Drive application from time to time to change a setting or update the app. To open the app, follow the operating system specific instructions:
Windows:
Select the upward-pointing arrow on the bottom right of your screen to access your system tray, then select the Google Drive icon.
MacOS:
Select the Google Drive for Desktop icon in the toolbar at the top of your screen.
When you open up the application, you’ll see any recent activity and notifications available. If an update to Google Drive for desktop is needed, you’ll see a message in the Notifications tab. Follow the prompts to update the app. Note: You may also see an alert pop up on your computer screen when it’s time to update.
To manage your Microsoft Office setting: Select the Settings (gear) icon, then Preferences.
From this screen, select Settings again to open up additional preferences.
Make sure this box is checked if you’d like to see when others are working on a shared Microsoft document:
When collaborating on Office files with others in a shared drive, it’s best to avoid editing the document at the same time. If multiple people make overlapping changes, new versions of the document may be created. To avoid this, refer to the status indicated on the document: safe to edit or wait to edit.
Additionally, there may be delays when syncing updates in Office documents to Google Drive in the cloud, which can be confusing when multiple people are making changes. In some cases, an individual's changes may be overwritten.
If real-time collaboration and changes are necessary, using Google apps (Docs, Sheets, etc.) for those documents will provide more flexibility and better support.
I uploaded a document to our team’s Shared drive via Google Drive/using my web browser, but when I look at the Shared Drive via Google Drive for desktop. I don’t see it. What should I do?
There can sometimes be a delay in the syncing from your computer to the Google cloud and vice versa. Check back in a bit, or try refreshing.
People on my team have told me I should store things on either my H drive or an S drive. What are those and should I do that?
H and S drives are locally hosted storage drives that are accessed via your Smith computer. Files stored on an H drive are only accessible by that individual; files stored on S drives are accessible by team members. If you are working remotely, you’ll need to connect to those drives via the college’s VPN. As we are encouraging employees to use Google Drive to store their day-to-day work, ITS no longer automatically gives new employees access to the H drive. If you have questions or a specific need you would like to discuss, please email ithelp@smith.edu.
Can I use Google Drive for desktop if I’m using Google applications, like Sheets and Forms, or is it only for use with non-Google software?
You can do this, but its real benefit is for use with non-Google applications. Opening a Google file (Sheets, Doc) from Google Drive for desktop does not automatically convert it to another file format (Microsoft or Adobe). It will open in its native application format in your web browser.
I see there’s an option for working with my files offline. Should I do that?
We recommend not using that feature. It’s especially important not to do this for documents with sensitive information that should not be stored on your computer.
Q. If my team is using Google Drive for desktop, can we access the same Microsoft Office file using the same Microsoft application at the same time? Can team members edit it at the same time?
Multiple team members can simultaneously open and view a shared file that is visible in their Google Drive for desktop folder. Make sure that Google Drive for desktop setting for Real-Time Presence in Microsoft Office is checked (located under Preferences > Settings) so that you can see when other people are in the document. If two or more people will be simultaneously editing the document, i.e. real-time collaboration is necessary, we recommend using Google apps.
If my team is using Google Drive for desktop, can we edit the same Adobe file using Adobe Creative Cloud at the same time?
Although it is possible to do this, we do not recommend it as the editing is not truly simultaneous. Adobe opens a copy of the file for each of the users and does not show modifications to all users in real-time until the file is saved.
See these articles for more help getting started:
LinkedIn Learning Essential Training lesson: Upload and Sync files with the Desktop App (4 min)
Work with Microsoft Office files in Google Drive and Google Drive for desktop