Status

The listed systems and services are monitored by Smith ITS. Current status as it pertains to the Smith community is regularly assessed and the statuses below are updated. Given the current manual process, there may be a delay in reporting developing situations and outages while ITS assesses the situation as it pertains to Smith.

Experiencing a service disruption that’s not listed here? Please let us know by emailing ithelp@smith.edu.

Service Notices

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Wi-Fi Issues (Investigating)

11/13, 2:20 p.m. Update - We are continuing our investigation in order to optimize performance and ensure fast, reliable wireless service across campus.

10/30, 2:40 p.m. Update - Improvements have been made to enable more seamless wireless roaming in certain areas of the campus. We are continuing our thorough analysis of network activity to identify other opportunities for improvement and potential issues.

10/30/25, 2:00 p.m. - ITS is investigating reported Wi-Fi performance issues, including brief drops in connectivity. This is the network team’s top priority, and we have escalated the issue to the highest possible level with our network vendor. Our team is working hard and maintaining a constant focus to identify and resolve this issue as quickly as possible.

Service Status Archive