The listed systems and services are monitored by Smith ITS. Current status as it pertains to the Smith community is regularly assessed and the statuses below are updated. Given the current manual process, there may be a delay in reporting developing situations and outages while ITS assesses the situation as it pertains to Smith.
Experiencing a service disruption that’s not listed here? Please let us know by emailing ithelp@smith.edu.
8/28/25, 1:19 p.m. - Resolved - Moodle
Moodle service is now fully restored.
8/28/25, 12:48 p.m. - Moodle Service Update - Service Operational
You should now be able to log in and access Moodle. ITS is still working with the vendor to confirm that all issues are resolved, and we will post a final update once this is confirmed.
8/28/25, 11:05 a.m. - Moodle Service Disruption Update
The vendor is actively working on the problem.
8/28/25, 10:30 a.m. - Moodle Service Disruption
We are receiving reports that community members are experiencing issues logging in to Moodle. We have reached out to the vendor and are investigating the issue. Updates will be posted here when they are available.
Network Access
No reported problems
Duo
No reported problems
Google Workspace
No reported problems
Moodle
Investigating reported issues
OneCard
No reported problems
Printing on campus
No reported problems
Slack
No reported problems
Telephone Service
No reported problems
VPN Ivanti Secure Access
No reported problems
Workday
No reported problems
Zoom
No reported problems
Experiencing a service disruption that’s not listed? Please email ithelp@smith.edu with details.