Technology Support and Resources

Welcome to the information technology site maintained by Smith College Information Technology Services (ITS). It’s our goal to ensure that students, faculty, and staff have the access and support necessary to have a successful digital experience at Smith. From obtaining your OneCard to troubleshooting software issues, we hope you can find the resources you need here.

To learn about how the site is organized and ways to browse resources or find something specific, see Using This Site. (Not finding something you're looking for? Please let us know.)

To find information about a specific topic, use the site search (magnifying glass at the top of the page) or head to A to Z Resources.

See Status for notices about planned maintenance and active service alerts across Smith services and platforms.

News & Events

Welcome Back from ITS!

Published: August 27, 2025

We're thrilled to kick off the new academic year and support the Smith community with the technology you need to succeed. We encourage you to check out our curated resource pages to find essential tools and topics quickly and easily: Teaching, Learning, and Working. As we begin the semester, remember to stay vigilant about Cybersecurity—be cautious of phishing emails and make sure to use strong passwords. Also, a reminder for all faculty and staff that we will continue our weekly patching schedule for Smith-assigned computers to keep systems secure. We're here to help if you have any questions. Have a great year!

ITS Summer Internship 2025

Published: August 27, 2025

This summer marks the second year of the ITS Summer Internship program. We welcomed eight student interns to participate in impactful projects across several departments. For more information about the program and to hear from two of the interns about their experiences this summer, see 2025 ITS Summer Internship.

Fall 2025 Back-to-School Faculty Technology Workshops

Published: July 31, 2025

Get ready for Fall 2025! Upcoming Workshop topics include: setting up your course in Moodle, accessibility & universal design, GenAl tools for teaching, classroom technology orientation drop-in sessions, one-on-one pedagogical consultations, and more. For full Workshop details, including dates and times, and to register, check out our Faculty Workshops page.

Teaching

Discover technology resources and services to support your teaching.

Learning

Guidance on preparing for classes, utilizing campus resources, and more.

Working

Important information for new faculty and staff and links to commonly used tools.

Acceptable Use Policy

This policy outlines the behaviors, practices, expectations, and requirements for all who use Smith’s technology resources. All Smith affiliates are required to affirm their agreement with this policy annually. Those who do not will lose access to their Smith account.

Read the Policy

Need help? See our Request Help page to submit a ticket or view locations and hours for our support teams.

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