Welcome to the information technology site maintained by Smith College Information Technology Services (ITS). It’s our goal to ensure that students, faculty, and staff have the access and support necessary to have a successful digital experience at Smith. From obtaining your OneCard to troubleshooting software issues, we hope you can find the resources you need here.
To learn about how the site is organized and ways to browse resources or find something specific, see Using This Site. (Not finding something you're looking for? Please let us know.)
To find information about a specific topic, use the site search (magnifying glass at the top of the page) or head to A to Z Resources.
See Status for notices about planned maintenance and active service alerts across Smith services and platforms.
IT Strategic Initiatives requests for fiscal year 2027 (July 2026 through June 2027) will be accepted through November 25, 2025. This is the yearly opportunity for departments, offices, and units to request major software projects or AV/tech improvements. To read more about the process and to submit a request, visit IT Strategic Initiatives.
The Smith campus is transitioning from Avaya to Zoom Phone for our telecommunication platform. See the Zoom Phone Project page for more information on the transition timeline, what this change means for you, and the benefits and features of Zoom Phone.
The latest Workday update includes some changes to how time-off is entered and managed, including the renaming of the task “Request Time Off” to “Request Absence” and the introduction of a Time Management Hub. A new, easy-to-use Team Absence Calendar is also available to managers as part of this release. We encourage everyone to review the What’s New in Workday article for important information and links.
Quickly connect to frequently used applications. Access is provided through your Smith account. See Quick Links for a full list.
This policy outlines the behaviors, practices, expectations, and requirements for all who use Smith’s technology resources. All Smith affiliates are required to affirm their agreement with this policy annually. Those who do not will lose access to their Smith account.
Need help? See our Request Help page to submit a ticket or view locations and hours for our support teams.