Smith Account Password

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Your password to your Smith Account is your key to accessing a vast array of services and information, including your personally identifiable information (PII). Guard it like you would your other important accounts.

Password Security Guidance

Review these guidelines to ensure that you create a secure password.

Don't Reuse Your Passwords!

It’s tempting, but reusing passwords—even long, complicated ones—puts your information at risk. If one account gets compromised, all your accounts are compromised. Keep your information safe and use a unique password for every account.

Do Not Include:

Four digit years (birthdays, anniversaries, famous events)
The word "password" or any variations (pass, p@$$w0rd)
Sports references (player/team names, club/fan names)
Names (pets, spouses, children, celebrities)
Personal information (your name, nickname, email address, home address, phone number)
Keyboard sequences (qwerty, asdfg, 123456789)

Good Passwords Include:

An English uppercase character (A–Z)
An English lowercase character (a–z)
A number (0–9)
A symbol or special character (!, #, or %)
14–64 characters

Good Examples:

Start with a word you'll remember:

Nanotechnology

Then modify it with special characters, numbers, and mixed capitalization.

N4n0-T3ch&n0l0Gy

Better Passwords Include:

Passphrases. Passphrases are longer and more complex than passwords. They are easier to remember, but more difficult to guess.
An English uppercase character (A-Z)
An English lowercase character (a-z)
A number (0-9)
A symbol or special character (!, #, or %)

Better Examples:

Choose a phrase you can remember and reduce it to the first letters of each word, working in some numbers, capitalization, and punctuation.

Cherry blossoms look best in early morning light; don't you think?
Cblbieml;dyt?

You can also pick 4-6 random letters and then make a phrase out of them, adding in numbers and special characters.

MRSTID
49MercuryRosesSpiralTogetherInDaylight!

About Failed Login Attempts

You will be locked out of your account after five (5) failed login attempts. Once that happens, you will have to wait 15 minutes until you can attempt to log in again. Resetting your password does not reduce the lockout time.

Change Password

Important note regarding eduroam: If you have set up eduroam on any of your devices, you should forget or remove the eduroam network from your network settings before changing your password. If you do not, eduroam may repeatedly try to connect using your old password and lock your account.

If your password is compromised, you should change it as soon as possible. Select the button below to change your password.

Change My Password

Forgotten Password

If you forget your password, you can reset it at any time. To begin the process, select the button below. Enter your Smith username and select Search. Answer the security questions to verify your identity, then select your method to receive your security code. Enter the code and continue to follow the on-screen prompts.

Forgot My Password

Forgotten Password Information

The Forgotten Password process uses your contact information in Workday to help reset your password. Make sure you have a personal cell phone number OR a non-Smith email address listed in Workday. If you only have your Smith email address, you won’t be able to use email as a contact method if you forget your Smith account password.

Employees: visit the Help Article: Change Home, Address, Phone Number, Email to review and update your personal contact information as necessary.
Students: visit the Help Article: Update Home Address and Contact Information (Students) to review and update your personal contact information as necessary.

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