Classroom Support

How To Get Help

Flexible Classrooms

These rooms have built-in cameras and microphones for both in-room and Zoom use and have multiple screens for viewing remote participants and shared content separately. Additionally, they have mobile furniture and multiple projection screens to support group work and non-standard classroom layouts:

• Bass Young Classroom*

• Bass 204*

• Seelye 301

• Seelye 106

*The Bass rooms do not have classroom computers

Note: We strongly recommend that instructors meet with a classroom support technician before teaching in these spaces. To schedule a meeting, submit a Classroom & Event Support ticket on the Request Help page.

Classrooms with Full Zoom Capability

These rooms have built-in cameras and microphones for both in-room and Zoom use and use multiple screens for viewing remote participants and shared content separately.

• Dewey Common Room 105

• Ford 240

• McConnell 103

• Neilson Library classrooms

Note: Neilson Library rooms do not have a classroom computer. Instructors should bring a laptop if needed. Neilson 102 Browsing Room is only available for classroom scheduling between 8 a.m. and 4 p.m. Mondays and Wednesdays.

Classrooms with Basic Zoom Capability

(Good for bringing in remote speakers and recording via Zoom)

These rooms have projection for shared content and a high-quality webcam on a tripod that can be positioned to send video from the classroom. The webcam has a mic built in. Some rooms have a classroom mic receiver that can be used with lapel mics* and may have an additional wireless handheld mic that can be passed around for Q&A.

• Ainsworth 150

• Bass 203

• Burton 101, 110, 209, 219, 301, 307

• Ford 015

• Hatfield 104, 105, 201, 202, 204, 205, 206

• Hillyer 103, 109

• Lilly 206, 308

• McConnell 404

• Mendenhall 207a

• Sabin-Reed 101, 104, 224, 220 (handheld wireless mic in the room)

• Seelye 101, 102, 105, 107, 109, 110, 204, 206, 208, 211, 301, 304, 306, 308, 311, 312

• Stoddard G2 (handheld wireless mic in the room)

• Wright 002, 237, 238, Weinstein Auditorium (handheld wireless mic in the room)

*If you would like to use a lapel mic, please visit the help desk in Seelye Basement to sign one out for the semester.

Additional Resources

See Zoom for information on Zoom meeting basics, sharing guidelines and links to Zoom help materials.

Before you Begin

Make sure you have installed the Zoom app on your device. This feature will not work from the Zoom website.

If you do not have the app installed on your computer:

1. Go to the Zoom download center and select your operating system to download and install Zoom. You can also download the Zoom app for your tablet or smartphone for free through the Apple App store or Google Play store.

2. Once downloaded, sign into Zoom by selecting Login with SSO, then sign in with your Smith credentials.

Share Your Screen

1. To power on the room’s Display System, touch the wall panel, then select Press here if you’re not using Zoom. A message will ask you to wait while the display turns on. This can take a couple minutes.

2. Select Screen Share. The room’s display panel will show a 6-character Sharing Key.

3. Open the Zoom app on your device. On the home page of the app, select Share Screen.

4. A pop-up window will open and ask for a Sharing Key or Meeting ID. Enter the Sharing Key in the pop-up window of your Zoom app, then select Share Screen.

5. Your screen will immediately begin sharing on the room display(s). When you are finished, select Stop Share on your device, or close the Zoom app.

Power Down the Room

Help keep this system working! When you’re done using the room, we kindly ask that you turn off the Display System to ensure it works for the next person.

1. Select System Off on the room wall panel.

2. Select Power Down to turn off the displays. The room system will automatically reset for the next user.

Before you Begin

Make sure you have installed the Zoom app on your device. This feature will not work from the Zoom website.

If you do not have the app installed on your computer:

1. Go to the Zoom download center and select your operating system to download and install Zoom. You can also download the Zoom app for your tablet or smartphone for free through the Apple App store or Google Play store.

2. Once downloaded, sign into Zoom by selecting Login with SSO, then sign in with your Smith credentials.

Connect the Room to Zoom

There are three methods used to connect the room to Zoom.

1. Invite the Room to Join an Existing Zoom Meeting - This method works when the meeting host is using a Smith Zoom account. This will not work if the meeting host is using an account outside of Smith.

   1. 1. 1. Smith meeting host: start the Zoom meeting on your computer.

         2. From the Zoom meeting, select Participants, then Invite.

         3. Select the Zoom Rooms tab. You can scroll through the list of rooms, but the quickest way is to type-to-search for the room name/number. Select the appropriate room then select Invite.

         4. The room display panel will flash lights and play a ringtone to indicate there is an incoming call. Tap Accept on the display panel notification to join the meeting.

         5. The room display panel will show additional controls so you can:

            1. Mute/unmute the room microphone.

            2. Start or stop video.

            3. Adjust the room volume.

            4. Change the angle and zoom of the built-in camera.

         6. When you are finished with the meeting, tap Leave on the room display panel.

         7. Tap Power Down on the room display panel. The display will turn off and the room system will reset for the next person.

2. Ask to Join an Existing Zoom Meeting from the Room - this method is used to join meetings hosted by non-Smith Zoom accounts (e.g. a Five college Zoom meeting), but it can be used to join Smith Zooms.

   1. 1. 1. Touch the room display panel to turn it on, then use the keypad to enter the Zoom meeting ID number (you can find this in your Zoom meeting invitation).

         2. Tap Join. A panel message will ask you to wait while the room display(s) turn on.

         3. If the meeting host has a waiting room enabled, then they will see a message that the name of your room (e.g. “Neilson 010a) has joined the waiting room. The host can select Admit to add the room to the meeting.

3. Host a Zoom Meeting from the Room - you can host a Zoom meeting directly through the room display panel. You do not need to have a laptop, tablet, or other device to start the meeting. This method works well when you have an external guest who will be calling into a class, panel, or event.

   1. 1. 1. Select press here if you're not using Zoom on the room display panel to turn on the display system. A panel message will ask you to wait while the display warms up.

         2. Select Meetings, then Start Meeting. A message will appear that the meeting is starting, and the built-in camera and audio system will turn on.

         3. The Zoom Meeting ID will display at the top of the panel. Share this number with your attendees so they can join the meeting.

Note: you can manage attendees, including muting someone’s audio, by tapping Manage Participants on the display panel.

3. 1. 1. 4. When your meeting is finished, select Leave on the room display panel, then press End Meeting for All. The meeting will close.

         5. Select Power Down on the panel. The display will turn off and the system will reset for the next person.