Zoom is Smith’s primary enterprise audio and video conferencing solution. Our enterprise license allows students, faculty, and staff to schedule and host Zoom meetings without the 40-minute restriction of the free version. Use Zoom to host hybrid or fully remote meetings to collaborate with classmates, colleagues, and contacts at other companies.
There are two ways to sign into your Zoom account: the web portal or the Zoom app for desktop or mobile. The Zoom web portal is primarily used to activate your account, access your recordings, change your meeting settings, and manage scheduled Zoom Meetings. The app is the most convenient way to participate in a meeting.
Important: If you are invited to a Zoom meeting or webinar that requires a Smith login, we recommend signing into Zoom with your Smith username and password prior to the event to avoid any issues or delays.
If you have not downloaded the Zoom app, it is important to download and sign into the app at least an hour before the scheduled event to ensure that your account is activated and propagated into the system.
Sign in to the Zoom Web Portal to activate your Smith Zoom license. The first time you do this, your account is automatically activated.
Go to the Smith Zoom homepage and select Sign In.
Sign in with your Smith username and password.
If prompted, complete Duo authentication. The page will refresh and take you to the Zoom web portal homepage.
Open the Zoom app on your desktop or mobile device. The Zoom app should already be installed on Smith-assigned computers. You can also download the app on a personal device. The mobile app is available through the App Store or Google Play Store.
Select Sign In.
Select SSO at the bottom of the screen. Enter smith as the domain name and select Continue. A browser window will open, and you may need to log in with your Smith credentials—follow the prompts to launch the application.
As with any software or application, it’s important to keep Zoom up-to-date to avoid disruptions in service or security.
The ITS team updates Zoom on Smith-assigned computers automatically via weekly managed patching. There is no need to manually update your Zoom application on a Smith computer.
Open the Zoom app on your computer.
Select the gear icon in the top right corner under your initials/profile picture to open your settings menu.
Under General, check the box for Automatically keep Zoom desktop client up to date. A drop-down menu will appear after you check this box. Leave the Update Channel set to Slow for the best experience.
Open the Zoom app on your computer.
Select your profile picture/initials to display your account settings menu.
Select Check for Updates at the bottom of your account settings menu.
You will either get a screen that says You are up to date, or a screen that says Update Available. If you are up to date, select Done. If there is an update available, select Update.
Select Install. Follow the prompts on your computer to install the update.
You may want to advertise, publish, or post your meeting link somewhere public. Locations like eDigest, departmental or personal websites, and institutional or personal social media accounts are all ways of reaching large numbers of the community. But, they are also public-facing forms of communication, which means anyone with internet access has the potential to find and gain access to your meeting.
With this in mind, it’s important to make sure your meeting has been secured for public posting. Only post publicly if you can answer “yes” to any one of the following criteria:
The meeting has been set up with “Smith login required” authentication.
The meeting has been set up to require registration AND you or an assistant are actively screening registrants before the meeting.
The meeting has been set up with a Waiting Room AND you are confident in your ability or your assistant’s ability to monitor the Waiting Room and admitted participants for disruptive behavior.
If you are posting your meeting link publicly, we strongly recommend learning about the in-meeting security controls for preventing and managing Zoom attackers.
The most secure way to share your Zoom meeting link is to send it directly to your participants or post it somewhere only your intended participants can access. Moodle course pages, Slack workspaces and channels, Google Calendar invites, Google Drive folders, and email are all ways to share your meeting information with a controlled group.
In the unlikely event your meeting information spreads beyond your intended group of participants, in-meeting controls are available to help prevent or manage Zoom attacks (intentional, unwanted, disruptive intrusion into a video conference call). You can find more information about in-meeting security controls in the Zoom Security and Privacy guide.
See Classroom Support for more information on Zoom in the classroom.
Instructors for the current semester have Zoom recordings automatically configured to move to Panopto. You can setup the recordings to be shared with your students or automatically posted to your Moodle course. See Panopto for more information.