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Zoom is Smith’s primary enterprise audio and video conferencing solution. Our enterprise license allows students, faculty, and staff to schedule and host Zoom meetings without the 40-minute restriction of the free version. Use Zoom to host hybrid or fully remote meetings to collaborate with classmates, colleagues, and contacts at other companies.
See Classroom Support for more information on Zoom in the classroom.
Instructors for the current semester have Zoom recordings automatically configured to move to Panopto. You can set up the recordings to be shared with your students or automatically posted to your Moodle course. See Panopto for more information.
There are two ways to sign into your Zoom account: the web portal or the Zoom app for desktop or mobile. The Zoom web portal is used primarily to activate your account, manage your settings, and access your meeting recordings. The app is the most convenient way to participate in a meeting.
Sign in to the Zoom Web Portal to activate your Smith Zoom license. The first time you do this, your account is automatically activated.
Go to the Smith Zoom homepage at smith.zoom.us
Select Sign in.
If prompted, sign in with your Smith username and password, and complete the Duo authentication. The page will refresh and take you to the Zoom web portal homepage.
Important: If you are invited to a Zoom meeting or webinar that requires a Smith login, we recommend signing into Zoom with your Smith username and password prior to the event to avoid any issues or delays.
If you have not downloaded the Zoom app, it is important to download and sign into the app at least an hour before the scheduled event to ensure that your account is activated and propagated into the system.
For more information about using the Zoom app, see Zoom App.
In text help articles, you may see tabs across the top for selecting different devices or operating systems (ie, Windows, iOS, and web portal), as well as a jump menu on the left to quickly find what you're looking for.
Zoom's videos have chapters for easy navigation when opened in YouTube. If you don't see them on the right side of the screen, select the chapter title at the bottom of the video to open the list.
You can connect your Zoom and Google accounts to quickly schedule Zoom meetings in Google Calendar events.
Create a new calendar event.
Select Add video conferencing, then Zoom Meeting.
The first time you do this, you'll see a Login required alert. Select Log in.
Follow the prompts to log in via SSO and give permission to connect your Google and Zoom accounts.
Select Allow on the first screen. Note: If you manage shared calendars and Zoom accounts, make sure to check the box next to Allow this app to use my shared access permissions to enable it across all accounts you have access to manage events.
Select Confirm on the next screen.
You'll receive an email confirmation that the Zoom app has been added to your Google account.
Create a new calendar event.
Select Add video conferencing, then Zoom Meeting.
The Zoom meeting link and information will be added.
You can access and manage the Zoom meeting created in your Zoom app or the Zoom Web Portal.
If you have trouble connecting to Zoom in a shared calendar, see Troubleshooting for guidance.
If you have been using the Zoom extension for Chrome to schedule meetings, we recommend removing it and using the Zoom app for Google Workspace instead.
To remove:
Select the Extensions Icon at the top of your Chrome browser.
Select the three dots next to Zoom.
Select Remove from Chrome.
You may want to advertise, publish, or post your meeting link somewhere public. Locations like eDigest, departmental or personal websites, and institutional or personal social media accounts are all ways of reaching large numbers of the community. But, they are also public-facing forms of communication, which means anyone with internet access has the potential to find and gain access to your meeting.
With this in mind, it’s important to make sure your meeting has been secured for public posting. Only post publicly if you can answer “yes” to any one of the following criteria:
The meeting has been set up with “Smith login required” authentication.
The meeting has been set up to require registration AND you or an assistant are actively screening registrants before the meeting.
The meeting has been set up with a Waiting Room AND you are confident in your ability or your assistant’s ability to monitor the Waiting Room and admitted participants for disruptive behavior.
If you are posting your meeting link publicly, we strongly recommend learning about the in-meeting security controls for preventing and managing Zoom attackers.
We have been made aware that sites such as WebinarTV.us have recently rebroadcast Smith events by joining webinars or meetings and recording them. Please follow the guidelines above for publicly posted meetings to help ensure that your meetings are secure.
If you find a Smith meeting posted on webinartv.us or receive an email from them about a recording following a meeting, submit a request for removal by following the instructions on their website, which are included here for convenience:
Send an email remove@webinartv.us asking them to remove the meeting recording. Include the URL to the content and confirm that you are the copyright owner or a person authorized to act on the owner’s behalf. Per webinarTV, once a host requests removal, future webinars from that host will be avoided.
The most secure way to share your Zoom meeting link is to send it directly to your participants or post it somewhere only your intended participants can access. Moodle course pages, Slack workspaces and channels, Google Calendar invites, Google Drive folders, and email are all ways to share your meeting information with a controlled group.
In the unlikely event your meeting information spreads beyond your intended group of participants, in-meeting controls are available to help prevent or manage Zoom attacks (intentional, unwanted, disruptive intrusion into a video conference call). You can find more information about in-meeting security controls in the Zoom Security and Privacy guide.
To start using this feature for shared calendars, first connect your Smith Google account to Zoom. You'll be prompted to allow shared access permissions. See Add Zoom video conferencing in Google Calendar for instructions.
If you connected your Google account to Zoom without allowing access to shared permissions, you may see a Failed to create meeting error message in your shared calendar event. You'll need to update shared access permissions. If the dropdown message doesn't appear automatically, you can tell a meeting wasn't scheduled because there will be no meeting ID under Zoom. Select the arrow to see the message.
Follow the instructions below to update your access permissions.
Select the Click here link in the error message or go to https://marketplace.zoom.us
Select Sign in on the top right corner of the screen, and sign in via SSO.
From the Zoom App Marketplace home page, select Manage in the top right corner.
From the left sidebar menu, select Added Apps.
Select Update next to Google Workspace in the Shared Access Permissions column.
Select the box in the pop-up window to allow this app to use my shared access permissions, then select Authorize.